Many businesses choose WordPress to create their website. However, despite its streamlined approach to setup, there is a complex database-driven system with a unique underlying source code under that surface. Despite all their bells and whistles, WordPress sites require consistent maintenance to remain in good working order to provide your clients with a stable, secure experience.
Unfortunately, because WordPress has been around for years and is used by many, it’s become a target for hackers, viruses, and other factors in the technology world. In fact, according to a 2018 study, WordPress sites account for up to 90% of websites that are hacked.
Key Points to Consider
As a business owner, the idea that you could wake up knowing portions of your websites could be used to steal customers’ information, disappear altogether or damage your company’s reputation is a nightmare. Fortunately, you don’t have to sort this out on your own; we’re here to help.
Keeping your Website Current
When you have a WordPress Maintenance plan, you ensure that your site has the latest security patches. Unfortunately, many WordPress users do not keep up with these simple maintenance steps, which can significantly increase your vulnerability.
Providing a Good User Experience
Business owners understand that a positive customer experience is essential for repeat business, but many don’t consider their client’s interaction with their website part of that experience. Poorly maintained sites that are filled with errors and warnings, slow loading times, or broken links can make customers distrust your business and less likely to interact with your business. A maintenance plan is a simple way to ensure an excellent first impression with new customers.
What a WordPress Maintenance Plan Should Include
It would be best to consider a few things before hiring someone to maintain your WordPress site. At the Dietz Group, we provide a variety of plans to meet your needs. Whether you’re a small local business or a high-volume eCommerce site, we want to give you everything you need for optimal web performance, and we don’t want you to pay for maintenance you don’t need.
At the minimum, you should be looking for maintenance plans that provide the following.
Regular Updates: Investing in quality assurance testing after each update is best. At the Dietz group, this is a part of even our most basic plan. Most “managed WordPress” hosting plans on large providers aren’t truly managed. They are simply running updates on a schedule, but not really managing what happens as a result.
Troubleshooting: If you don’t have experience with computer code, troubleshooting errors on your site when they arise can be a nightmare. It is most commonly experienced with third-party tools (like payment methods). All our plans include regular plugin testing and troubleshooting.
Security: Of course, security is at the top of every business owner’s list. This is why we perform weekly malware scans to maintain the safety of your site.
Additional Support as Needed: When you work with a reliable website company, they will view your success as their success. They are invested in the growth of your business. That’s why we offer so much more than website maintenance. We can audit your hosting environment to make sure you have the best options in place for functionality. We also have a dedicated client support portal for you to easily submit change requests. And we also work hard to keep your website running at peak performance and provide proactive and ongoing support as your business grows. If you want to read more about our WordPress maintenance plan options, you can read a summary here.
Why Should I Work With The Dietz Group
When you work with us, we will take care of your business with the same respect we put into our own. We care about our customers and the results they get. We provide data to our clients so they can make critical decisions for their business to move the needle in ways that matter and directly affect their ROI. We specialize in digital marketing and website design so you can focus on your business.
And we can create a customized plan including WordPress maintenance, Site Hosting, SEO, Google Ads, and Social Media Marketing. We are your one-stop shop for all your digital marketing, and we can customize a marketing plan based on the needs of your business and the budget that focuses on the areas that matter the most to you. Contact us today to get started.